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Contact fractional COO Mark Ridgeon

Let's have an adult conversation about your business needs, and I will tell you straight whether I am the right person to help.
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Some A’s to your Q’s

Is it the wee hours for you? Do you have a burning question? No worries, I've got you covered. Here are some of the most common head-scratchers I get asked.
What does your business review service include?

The business review service provides a comprehensive analysis of your company's current operations, strategies, and market position. I identify strengths, weaknesses, opportunities, and threats to help you make better, more informed decisions.

What's the process for implementing your recommended strategies?

After I present my recommendations, I work closely with your team to develop an implementation plan. This includes setting clear goals and timelines and assigning responsibilities through technology. I also provide ongoing support and adjustments as needed.

What kind of startups do you typically work with?

I work with a wide range of startups across various industries. My clients range from tech startups to retail businesses. I am particularly experienced in helping early-stage startups scale and improve their operations.

What is your approach to product development for startups?

My approach is customer-centric. I start by understanding your target market and their needs. From there, I help you develop a product roadmap, prototype, and, eventually, a market-ready product. I can also assist with user testing and feedback collection.

How can your consultancy help with crisis management?

In times of crisis, I provide strategic advice to help you navigate the situation. This includes risk assessment, communication strategies, and contingency planning. My goal is to minimise the impact on your business and help you emerge stronger from it.

What resources do you offer for hiring best practices?

I offer a range of resources to help startups build effective teams. These include guides on job description writing, interview techniques, and onboarding new employees. I also provide advice on creating a positive company culture and retaining talent. The hiring process itself can be tricky, and it's critical to make the right hires. I am happy to be involved with interviews, aptitude testing, and negotiations over salary and options.