Running a business is thrilling. You're the mastermind behind the vision, the driving force behind innovation. But let's face it: the day-to-day operations can become a tangled mess, pulling you away from the big picture.

That's where I come in – your Retained Fractional COO.

Think of me as your trusted partner in operations, by your side every month. Forget feeling like you're battling operational challenges in a silo. I become an extension of your leadership team, seamlessly integrated into your workflow through a dedicated Slack channel. 

Need a quick answer? Brainstorming a solution? My expertise is just a message away.

What makes my Retained Fractional COO service unique? It's all about unparalleled access and unwavering support.

  • Unlimited Slack Access: Got a burning question at 2 pm on a Tuesday? No problem. I'm here to offer real-time guidance and strategic direction whenever needed.
  • Invested in Your Success: My success is intrinsically tied to yours. I don't just offer advice; I immerse myself in your business, understanding your specific goals and challenges. We're in this together.
  • Operational Expertise: Years of experience have honed my skills in optimising operations, boosting efficiency, and driving growth across various industries. Leverage my expertise to unlock the full potential of your operations department.

Here's how I can transform your business:

  • Strategic Oversight and Planning: We'll work hand-in-hand to develop a clear operational roadmap that aligns seamlessly with your overall business goals.
  • Streamlined Processes and Increased Efficiency: Let's identify areas for improvement and implement efficient systems, ensuring your operations run smoother than ever.
  • Team Leadership and Development: I'll empower your operations team, fostering communication, accountability, and a culture of continuous improvement.
  • Real-Time Problem Solving: Challenges are inevitable, but with me readily available on Slack, we can tackle them head-on and minimise disruptions.
  • Data-Driven Decision Making: We'll utilise data and analytics to provide insights and recommendations for optimising your operations and maximising ROI.

I'm more than just a service; I'm your confidant, sounding board, and champion for operational excellence.

This Retained Fractional COO Service is perfect for:

  • Fast-growing businesses need to scale their operations effectively.
  • Businesses undergoing significant change require expert guidance through transitions.
  • Founders and CEOs are seeking strategic support and operational expertise without the cost of a full-time COO.

Ready to ditch the operational headaches and refocus on your vision?

How do I know if I need a Fractional COO?

Get started today
Let's take your business to the next level.
Strategic oversight and planning
Proven track record of results
Businesses undergoing significant change require expert guidance through transitions

More services you might like

see all
Utilising my extensive experience to drive your business growth.

There’s a reason why my clients go on to crush it.

"I don't believe in one-size-fits-all solutions. Instead, I dive deep into understanding your unique business challenges and aspirations. Then, I craft a custom strategic roadmap packed with actionable steps, designed to set you on the path to long-term growth and success. From startups to established businesses, my clients go on to dominate their respective industries, and it's no coincidence. It's the result of meticulous planning, strategic thinking, and a partnership that's committed to seeing you win."
The signature of Mark Ridgeon in purple ink

Mark Ridgeon

A simple black tick on a blue circle.


You can count on me to provide you with task completion estimates, not just leaving you hanging with a report.
A simple black tick on a blue circle.


I enjoy a good laugh, but I don't mess around when it's time to get down to business.
A simple black tick on a blue circle.


My approach is unique, data-driven, and very hands on.
A simple black tick on a blue circle.


You will always have real-time communication with me via Slack and are supported at all times.
A simple black tick on a blue circle.


You will not find someone more dedicated to their work than me.
A simple black tick on a blue circle.


I have worked with founders from around the globe.
A simple black tick on a blue circle.


I'm very good at thinking outside the box and picking up new business ideas quickly.
A simple black tick on a blue circle.


My tasks are organised by AI and dropped in to my calendar automatically. This frees up my time to focus on getting sh*t done.